校园校园学生餐厅用户满意度调查问卷
本次为校园学生餐厅满意度匿名问卷调查,旨在了解同学们日常就餐体验,收集真实意见,以此优化食堂菜品、服务与就餐环境。
问卷答题无对错之分,依据自身实际感受如实作答即可。所有收集数据仅用于课程调研分析,严格保护个人信息,不会单独对外公开个人填写内容。答题全程大约2-3分钟,感谢大家抽出时间配合填写。
1. 您的性别 What is your gender?
A. 男 Male
B. 女 Female
A
B
2. 您平均每周来学生餐厅就餐的频次? How often do you eat at the student canteen per week?
A. 1-3次 1-3 times
B. 4-6次 4-6 times
C. 7次及以上 7 times or more
A
B
C
D
3. 您通常选择在食堂就餐的时间段? Which time period do you usually dine in the canteen?
A. 早餐 Breakfast
B. 午餐 Lunch
C. 晚餐 Dinner
D. 夜宵 Night snack
A
B
C
D
4. 您认为食堂目前最需要改进的地方是? Which part do you think needs the most improvement?
A. 降低菜品价格 Lower prices
B. 增加菜品种类、更新菜式 More dish varieties & updates
C. 加快出餐速度 Faster serving speed
D. 提升卫生清洁度 Better hygiene
E. 改善服务态度 Better staff attitude
F. 优化就餐环境与设施 Optimize dining environment & facilities
A
B
C
D
E
F
5. 遇到就餐问题时,您是否愿意向食堂管理方反馈意见? Would you like to give feedback to the canteen management when encountering problems? 【单选题 Single Choice】
A. 非常愿意 Very willing
B. 愿意 Willing
C. 无所谓 Neutral
D. 不愿意 Unwilling
A
B
C
D
6. 整体而言,您对我校学生餐厅的总体满意度? Overall, what is your overall satisfaction with the campus canteen?
A. 非常满意 Very Satisfied
B. 比较满意 Satisfied
C. 一般 Fair
D. 不太满意 Dissatisfied
E. 非常不满意 Very Dissati
A
B
C
D
E
7. 您是否会向身边同学推荐来本食堂就餐? Will you recommend this canteen to your classmates?
A. 一定会 Definitely yes
B. 可能会 Probably yes
C. 不确定 Not sure
D. 大概率不会 Probably no
E. 绝对不会 Definit
A
B
C
D
E
8. 您是否会向身边同学推荐来本食堂就餐? Will you recommend this canteen to your classmates?
A. 一定会 Definitely yes
B. 可能会 Probably yes
C. 不确定 Not sure
D. 大概率不会 Probably no
E. 绝对不会 Definit
A
B
C
D
E
9. 标题
很不满意
不满意
一般
满意
很满意
菜品口味与丰富度 Taste & variety of dishes
食品卫生与食品安全 Food hygiene & safety
排队点餐与出餐速度 Ordering & meal serving speed
桌椅、空调等配套设施 Supporting facilities
10. 对于学生餐厅,您还有其他开放性的意见或者建议吗? Do you have any other comments or suggestions for our student canteen?
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