客户满意度调查表

Dear Exhibitors / Visitors,
尊敬的参展商/观众:

Thank you for attending the 38th International Toy & Trendy Play Fair (Shenzhen). To continuously improve the quality of our exhibition services, we sincerely invite you to fill out this satisfaction questionnaire. Your feedback is very important to us. The questionnaire is anonymous and all data will only be used for service optimization. Thank you for your support and cooperation!
感谢您参与第38届国际玩具及潮玩(深圳)展览会。为持续提升展会服务质量,我们诚挚邀请您填写本次满意度问卷。您的反馈对我们至关重要。问卷采用匿名形式,所有数据仅用于服务优化,感谢您的支持与配合!
1. How do you rate the response speed of the staff?
您对工作人员的响应速度满意度如何?
2. How do you rate the professionalism of the staff?
您对工作人员的服务专业度满意度如何?
3. How do you rate the on-site environment (circulation, hygiene, atmosphere)?
您对展会现场环境(动线、卫生、氛围)满意度如何?
4. How do you rate the technical support service?
您对技术支持服务满意度如何?
5. How do you rate the advertising and promotion effect?
您对展会宣传推广效果满意度如何?
6. How do you rate the clarity of on-site signs and guidance?
您对现场指引标识清晰度满意度如何?
7. How do you rate the booth construction service?
您对展位搭建服务满意度如何?
8. How do you rate the booth dismantling and cleaning service?
您对展位撤展及清理服务满意度如何?
9. How do you rate the overall customer service?
您对展会整体客户服务满意度如何?
10. What is your overall satisfaction with this exhibition?
您对本届展会的整体满意度如何?
11. What aspects of this exhibition do you like most?
您最喜欢本届展会的哪些方面?
12. What aspects of this exhibition are you not satisfied with?
您对本届展会有哪些不满意的地方?
13. What are the key factors that influenced your decision to attend?
影响您参加本次展会的主要因素有哪些?
14. What value has this exhibition brought to your business?
本次展会为您的业务带来了哪些价值?
15. Will you recommend this exhibition to your peers? Why?
您是否愿意向同行推荐本次展会?请说明原因。
16. What suggestions do you have for the next exhibition?
您对下一届展会有哪些改进建议?
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