化妆品直播间销售策略对消费者行为的影响的调查问卷

您好,我现在是一个高中生。我正在做一个关于化妆品直播间营销策略如何影响消费者购买行为的EPQ项目研究。本次问卷目的是了解美妆直播间的营销策略对您购买意愿的影响。问卷共20题,填写仅需3-5分钟。此问卷将匿名并且不会泄露您的任何个人信息。非常感谢您的参与与支持!
Hello,I am a high school student right now. I am doing an EPQ research project on how marketing strategies in cosmetic live streaming rooms influence consumer purchasing behaviors. This questionnaire is designed to understand how the marketing strategies in the live streaming room affects your purchasing willingness. There are a total of 20 questions in this questionnaire, and it only takes 3-5 minutes to fill it out. This questionnaire will be anonymous and will not reveal any of our personal information. Thank you again for your cooperation!
1. 您的性别:
What is your gender :
2. 您的年龄:
What is your age group:
3. 您是否观看并在美妆直播间购买过产品?
Have you ever watched and ordered cosmetic products while watching the cosmetic live streams?
4. 您为什么会选择在美妆直播间购买产品?(最多选三个)
Why do you prefer to buy cosmetic products in the live streaming room? (Choose maximum of three)
5. 您主要是通过哪个平台的直播间去购买美妆产品的?
Which platform’s live stream do you mainly use to buy beauty products?
6. 您在美妆直播间购买产品的频率:
What is your frequency of buying cosmetic products in the live streaming room?
7. 您每月会在美妆直播间花费多少钱?
How much will you spend in the live streaming room?
8. 您一般会在直播间购买什么美妆产品?(最多选三个)
What kind of beauty products do you usually buy in the live streams? ( Choose maximum of three)
9. 您会在直播间购买哪些品牌的美妆产品?(最多选三个)
Which cosmetic brands will you buy cosmetic products from? (Choose maximum of three)
10. 请您对直播间美妆产品不同方面的满意度进行打分:
Please rate your satisfaction level with the aspects of the beauty products in the live streams:
  • 1分(非常不满意)Very dissatisfied
  • 2分(不满意)Dissatisfied
  • 3分(一般)General
  • 4分(满意)Satisfied
  • 5分(非常满意) Very dissatisfied
产品种类Product categories 
产品质量Product quality
品牌产品全面性Comprehensiveness of brand products 
产品设计与包装Product design and packaging 
售后服务After-sales service 
11. 以下哪些价格策略会增加您在直播间的美妆产品购买意愿?
Which of the following pricing strategies would increase your willingness to purchase beauty products in the live streams?
  • 1分(完全不会)Not at all
  • 2分(不会)No
  • 3分(一般)General
  • 4分(会)Yes
  • 5分(绝对会)Absolutely yes
促销与折扣策略 如限时折扣 Promotions and discount strategies e.g. Limited-time discounts
定价策略“左位数效应” 如29.9,39.9 Pricing strategy called “Left-Digit Effect” e.g. 29.9,39.9 yuan
游戏与互动策略 如现场连麦砍价 Games and interactive strategies e.g. Live voice bargaining 
12. 您对美妆直播间的美妆产品价格满意度:
Your satisfaction level on the price of the cosmetic products in the live streams:
  • 1分(非常不满意)Very dissatisfied
  • 2分(不满意)Dissatisfied
  • 3分(一般)General
  • 4(满意)Satisfied
  • 5(非常满意)Very satisfied

13. 以下哪些直播间的促销活动与互动会提高您的购买意愿?
Which of the following live stream promotions and interactions will increase your purchasing willingness?
  • 1分(完全不会)Not at all
  • 2分(不会)No
  • 3分(一般)General
  • 4分(会)Yes
  • 5分(绝对会)Absolutely yes
满减优惠 如满1200减200活动 Discount promotion: get 200 off when you spend 1200
满赠优惠 如满300赠小样及卸妆产品Full gift promotion e.g. get free samples and makeup remover with a purchase of 300 or more
限定折扣 Limited-time discount
组合套装优惠 Bundle deal
定期抽福袋的直播间活动 Regular live stream event for drawing lucky bags
首购有礼 First purchase gift
主播的专业程度 Host’s professionalism 
主播讲解的详细程度 The level of detail in the host’s explanation 
主播与助播的互动性 如回复弹幕的速度 Interactions between the host and the co-host e.g. the speed of replying the comments 
主播的外表与穿搭 Hosts’ appearances and outfits 
14. 您对美妆直播间的促销活动形式与频率的满意度:
Your satisfaction level with the types and the frequency of promotions in beauty live streams:
  • 1分(非常满意)Very dissatisfied
  • 2分(不满意)Dissatisfied
  • 3分(一般)General
  • 4分(满意)Satisfied
  • 5分(非常满意)Very satisfied

15. 您对美妆直播间的下单方式与支付便利程度的满意度:
Your satisfaction level with the ordering methods and payment convenience in beauty live streaming sessions:
  • 1分(非常不满意)Very dissatisfied
  • 2分(不满意)Dissatisfied
  • 3分(一般)General
  • 4分(满意)Satisfied
  • 5分(非常满意)Very satisfied

16. 以下哪些因素会影响您在一个美妆直播间再次购买的意愿(复购率)?(排序)
Which of the following factors will affect your willingness to make a repeat purchase from a beauty live stream?
17. 您有没有过直播间美妆产品退货的经历?
Have you ever had an experience of returning beauty products from a live stream?
  • 1分(从不)Never
  • 2分(偶尔)Seldomly
  • 3分(一般)Sometimes
  • 4分(经常)Usually
  • 5分(总是)Always

18. 您觉得现在直播间需要在哪些方面进行改善?(最多选三个)
What aspects do you think the live streaming room needs to improve on?(Choose maximum of three)
19. 您为什么不在直播间购买美妆产品?(最多选三个,且只需要第三题选否了的人作答)
Why don’t you buy beauty products in the live streaming room? (Multiple choice, only those who answered “No” to Q3 need to respond
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